The Admin Dashboard gives you a central workspace for monitoring your payment platform. You can view business metrics, transaction trends, and quick-access navigation. View all brands globally or filter by a specific brand.
Getting here
- Log in to your OwnPay account
- Click Dashboard at the top of the left sidebar
Page sections
- Sidebar Toggle: Hides or expands the main navigation sidebar
- Brand Context Dropdown: Switch between Global View (super-administrator aggregate) and individual Brand/Store views
- Global Search: Search transactions, customers, or invoices
- Theme Toggle: Switch between Dark and Light mode themes
- User Menu: Access your account settings or log out
A row of cards displaying quick stats for the selected time range:
- Total Revenue: Total value of all completed transactions (converted to your base currency)
- Completed: Count of transactions successfully paid
- Pending: Count of transactions waiting for customer payment or SMS verification
- Customers: Total number of unique customers registered
3. Recent transactions list
Shows the most recent payment attempts, allowing quick verification of incoming transactions. Each entry lists:
- TRX ID: The system-generated unique transaction identifier
- Customer: The customer name or email
- Amount: The transaction amount and currency
- Gateway: The gateway through which the payment was routed
- Status: Current status of the transaction (e.g.,
completed, pending, cancelled)
- Date: Timestamp of the transaction
Fields and options reference
Step-by-step: how to use this page
Filtering metrics by brand and time
- Go to the header bar and click the Brand Selector dropdown
- Select the specific brand you wish to inspect (e.g.,
My Custom Brand)
- Locate the Time Range Selector in the main content header
- Select a range (e.g., Last 30 Days) to see performance over the past month
Inspecting a recent transaction
- Find the transaction in the Recent Transactions table
- Click the row of the transaction
- The system will load the transaction details panel, where you can inspect customer payment proofs, fee breakdowns, and raw ledger entries
Best practices
- Check the Ledger page to verify the double-entry bookkeeping balance matches the total revenue shown on the dashboard
- Use the Global View to compare overall performance across your different white-label store domains
- Investigate a high number of Pending transactions; check if the SMS Parser device is online and receiving notification templates
When reviewing statistics, always double-check the selected Brand Context in the top header. Confusing a single brand’s metrics with global aggregated metrics can lead to reporting errors.
Common mistakes and troubleshooting
Related pages
- Transactions - View and manage the complete list of transactions
- Ledger - Detailed double-entry financial accounts
- Brands - Set up and configure brand settings
