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Brands are the core organizational unit in OwnPay. Each brand operates as an independent payment storefront with its own currency, gateways, checkout appearance, and staff assignments. If you are new to the brand concept, read the explanation in /fundamentals/brands first.

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Create a brand

  1. Log in to the admin dashboard as a super admin.
  2. Go to People → Brands in the sidebar.
  3. Click + Add Brand.
  4. Fill in the brand details (see the table below).
  5. Click Create to save.

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Configure brand settings

After creating a brand, click Edit on the brand row to adjust its configuration.

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Assign gateways to a brand

  1. Open the brand editor by clicking Edit.
  2. Navigate to the Gateways section.
  3. Toggle the payment gateways you want to enable for this brand.
  4. Only gateways that support the brand’s default currency will appear as options.
  5. Click Save.
A gateway must be configured globally under Gateways & Currencies before you can assign it to a brand. Brand assignment controls which gateways appear at checkout for that brand.

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Assign staff members

  1. Go to People → Staff.
  2. Click Edit on the staff member’s row.
  3. In the brand assignment section, select the brands this staff member can access.
  4. Choose the role level for each brand.
  5. Click Save.
Staff members only see data for the brands they are assigned to. A staff member with no brand assignments cannot access any payment data.
Do not change the default currency of a brand after transactions have been processed. This causes inconsistencies in your ledger and reporting.
  • Brands concept - explanation of how brands work in OwnPay
  • Staff - invite and manage team members
  • Roles - built-in roles and permission matrix
  • Payment gateways - configure gateway credentials
  • Domains - verify DNS for custom brand domains
Last modified on August 25, 2026

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