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The Audit Log records every significant action performed by staff members in the admin panel. It is your primary tool for compliance reporting, security investigations, and accountability tracking.

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What is logged

OwnPay logs the following action categories:
  • Authentication - Logins, logouts, failed attempts, 2FA events
  • Financial - Payment creations, manual refunds, ledger adjustments
  • Configuration - Settings changes, gateway modifications, brand updates
  • Data - Customer creation, invoice generation, export actions
  • System - Plugin installs, addon activations, system updates

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Log entry fields

Each audit log entry contains:

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Search and filter

Use the search bar to find entries by user name, action type, or entity ID. Combine with the date range picker and action category dropdown to narrow results.
Audit log queries use a full-text index on the changes field, so searching for specific values within change diffs is fast even with millions of entries.

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Export

Click Export CSV to download the currently filtered log entries. Exports include all fields and are useful for external compliance reviews or archiving.
Exported CSV files contain sensitive data including IP addresses and change diffs. Store exports securely and do not commit them to version control.

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Retention policy

Audit logs are retained indefinitely by default. If your compliance requirements mandate a specific retention period, you can configure automatic pruning in Settings > Advanced > Audit Log Retention (days). Set to 0 to disable automatic pruning.
Last modified on August 25, 2026

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