Access the login page
Open your browser and navigate to your OwnPay domain followed by the login slug:The default slug is
login, but you can customize it in branding settings for additional security through obscurity.Login process
- Enter your registered email address or username
- Enter your password (case-sensitive)
- Optionally check Remember me to extend your session duration
- Click Sign In
- If 2FA is enabled, enter the code from your authenticator app (see Two-Factor Authentication)
Rate limiting
OwnPay enforces a login rate limit of 10 failed attempts per 5 minutes per IP address. After exceeding this threshold:- Further login attempts from that IP are blocked for 5 minutes
- A warning message displays the remaining cooldown time
- The attempt is logged in the audit log
Session management
Sessions are stored server-side in Redis. The session cookie is
HttpOnly and SameSite=Strict to prevent cross-site attacks.
Concurrent sessions
By default, staff can be logged in from multiple browsers and devices simultaneously. You can view and terminate active sessions from My Account.Login troubleshooting
Related Pages
- Two-Factor Authentication - Secure your account with TOTP
- Password Reset - Recover access to your account
- My Account - Manage sessions and personal settings