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The Login page is the primary security gate of the OwnPay platform. Only pre-registered staff members and the super-administrator can sign in. Brute-force protection and secure session management protect your financial data.

Access the login page

Open your browser and navigate to your OwnPay domain followed by the login slug:
The default slug is login, but you can customize it in branding settings for additional security through obscurity.

Login process

  1. Enter your registered email address or username
  2. Enter your password (case-sensitive)
  3. Optionally check Remember me to extend your session duration
  4. Click Sign In
  5. If 2FA is enabled, enter the code from your authenticator app (see Two-Factor Authentication)

Rate limiting

OwnPay enforces a login rate limit of 10 failed attempts per 5 minutes per IP address. After exceeding this threshold:
  • Further login attempts from that IP are blocked for 5 minutes
  • A warning message displays the remaining cooldown time
  • The attempt is logged in the audit log
Repeated lockouts from the same IP may indicate a brute-force attack. Review the audit log and consider blocking the IP at your server level.

Session management

Sessions are stored server-side in Redis. The session cookie is HttpOnly and SameSite=Strict to prevent cross-site attacks.

Concurrent sessions

By default, staff can be logged in from multiple browsers and devices simultaneously. You can view and terminate active sessions from My Account.

Login troubleshooting

Last modified on August 25, 2026